PAYMENT

Payment can be made by Visa, Visa Electron, MasterCard, Delta, and Maestro Debit cards and any other method that may be clearly advertised on soonthesun.com (“our site”) from time to time. Payment will be debited and cleared from your account upon dispatch of your order by Soon the Sun Limited. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it.

All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Soon the Sun Limited, we will not be liable for any delay or non-delivery. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

INTELLECTUAL PROPERTY RIGHTS

Your use of the website and its contents grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and material rights relating to the content (as described in the content section below), including Soon the Sun Limited Software and all HTML and other code contained in our site. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on our site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the content only as expressly authorised by Soon the Sun Limited and/or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing content for your own personal use.

CONTENT

In addition to the Intellectual property rights mentioned above, “content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on our site. Soon the Sun Limited tries to ensure that the information on this website is accurate and complete. Soon the Sun Limited does not promise that Soon the Sun Limited’s content is accurate or error-free. Soon the Sun Limited does not promise that the functional aspects of our site or Soon the Sun Limited content will be error-free or that our site, Soon the Sun Limited content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up-to-date virus checking software installed.

NO COMMERCIAL USE

Our site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within our site. You may not use our site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.

YOUR USAGE OF THE WEBSITE

You agree that you will be personally responsible for your use of our site and for all of your communication and activity on and pursuant to our site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to our site on a temporary or permanent basis.

DISCLAIMER OF LIABILITY

Soon the Sun Limited shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of our site, any information contained on our site, your or your company's personal information or material and information transmitted over our system. In particular, neither Soon the Sun Limited nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

THIRD PARTY SITES

We may include hyperlinks on our site to other websites or resources operated by parties other than Soon the Sun Limited. Soon the Sun Limited has not reviewed all of the sites linked to the website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

CONSUMER RIGHTS

Citizens Advice can give you help and advice about your consumer rights.
adviceguide.org.uk/consumer
08454 04 05 06
08454 04 05 05 (Welsh language)

All written communication should be addressed to:
Soon the Sun Limited
21 Westgrove Lane
London SE10 8QP

The Soon the Sun team are also available via email on hello@soonthesun.com

Soon the Sun has created this privacy statement in order to demonstrate our commitment to the privacy or our customers.

COLLECTION OF DATA AND USE OF YOUR PERSONAL INFORMATION

We use your data for the following: On the setting up an account forms, mailing list forms, order forms and contact forms, we ask you to give us contact information, for example your name, personal details and e-mail address. With your permission, contact information may be used to supply information about our company and to send you occasional promotional material, such as information about special offers which we think you might find valuable. You may opt out of receiving future mailings; see the opt out section of this policy.

NON DISCLOSURE TO THIRD PARTIES

Unless we have your express consent, we will not disclose your personal data to third parties. This is subject to the proviso that we may disclose or transfer your data to other companies within Soon the Sun Limited or to data processors who are acting on our behalf. We will not sell, rent or trade your personal information to others for marketing purposes without your express consent. We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties but these statistics will include no personally identifying information.

COOKIES

Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computers hard drive. Cookies may be used to compile anonymous statistics related to the use of services or patterns of browsing. When used in this manner you are not individually identified and data collected in this manner is only used in aggregate. You can usually change your browser's settings so that it will not accept cookies, although this may restrict some website functionality.

SECURITY OF YOUR INFORMATION

We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information.

YOUR CONSENT

By using our website you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy. Should we change our privacy policy, we will post the changes on this website so that you are always aware of what information we collect, how we use and under what circumstances we disclose it.

OPT OUT / DATA QUALITY / ACCESS

Our site provides you with the opportunity to opt out of receiving written promotional and marketing information from us or opt in to receiving electronic marketing information. You can do this by: Sending an email to info@soonthesun.com with your name, address and (if you have ordered with us) a confirmation number. Selecting the appropriate opt in/out button each time you submit a form containing your personal details on this website.

Returns

If you are not completely satisfied with your product, our returns policy allows you to return any items to Soon the Sun within 14 days from being dispatched.

Please note you are responsible for the return shipping and we highly advise you to obtain a proof of posting in the form of a tracking number, as Soon the Sun is not responsible for any returns or exchanges that fail to reach us.

Please download our returns form here, fill it in and return with your products.

In the instance of faulty items, please notify us immediately. We will make sure we arrange collection or postage of the item as soon as possible and offer a replacement. Soon the Sun will not take responsibility for returned items received in a damaged condition without prior notice.

Once we receive your returned product(s) we will be more than happy to offer you a refund or like-for-like exchange. However all returns should be in ‘as new’ condition, both unwashed and unworn and returned in perfect condition with all the original tags still attached. We try our very best for refunds to be processed within 7 days.

The same card details (the original payment method) should be used for any refunds.

Delivery

ORDERS

When making a purchase please ensure that all shipping information is correctly completed and that a working telephone number is provided to avoid any delays.

Once you have placed your order you will receive a confirmation email from us. We recommend you go over your order to check everything is correct. Please contact us straight away if you need to amend anything on your order confirmation.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.

If you place an order for an item that is on a waitlist or pre-order, your credit/debit card will be charged for the full value of the goods when your order is placed.

If for any reason, due to unforeseen circumstances we are unable to fulfil any part of your order, we will notify you as soon as possible and aim to refund your card within 7 days of doing so.

We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.

DELIVERY AND SHIPPING COSTS

Our delivery time starts from the moment an order is accepted.

All deliveries are subject to the delivery costs which will be quoted at checkout. All costs are to be paid by the customer unless states otherwise. You will receive a confirmation email once your order has been shipped with a tracking number.

Please note a signature is required to receive your order so please ensure someone is home or you may arrange another time to attempt delivery.

Soon the Sun ships orders worldwide with tracked shipping.

      Standard (48hrs)
UK Free
EUROPE £15.00
REST OF THE WORLD £25.00

For any orders to destinations outside of the EU the recipient is liable for any and all import duties, customs and local sales taxes levied by the country that you are shipping to.

Payment of these is required to release your order from customs.

We work closely with our shipping partner to minimise the potential impact of custom delays on our international customers.

SALE ITEMS AND FAULTY GOODS

Please note that we do not refund or exchange sale items.

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within one month of purchase. Please note that all items that are damaged as result of wear and tear are not considered to be faulty.

The same card details (the original payment method) should be used for any refunds.

If the item is returned because it is faulty, we will also refund your return shipping cost. Otherwise we do not cover the cost of return delivery.

PRICE AND PAYMENTS

Every product price is shown including VAT. You are able to see your total price including all fees, taxes, shipping and method of payment in your shopping basket. Our payments are securely processed and managed though, they guarantee that every purchase will be safe and that your card information and data is protected.

We accept the following cards; Visa, Visa debit, Mastercard, American Express

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If you are not completely satisfied with your product, our returns policy allows you to return any items to Soon the Sun within 14 days from being dispatched.


Please note you are responsible for the return shipping and we highly advise you to obtain a proof of posting in the form of a tracking number, as Soon the Sun is not responsible for any returns or exchanges that fail to reach us.


Please download our returns form here, fill it in and return with your products.


In the instance of faulty items, please notify us immediately. We will make sure we arrange collection or postage of the item as soon as possible and offer a replacement. Soon the Sun will not take responsibility for returned items received in a damaged condition without prior notice.


Once we receive your returned product(s) we will be more than happy to offer you a refund or like-for-like exchange. However all returns should be in ‘as new’ condition, both unwashed and unworn and returned in perfect condition with all the original tags still attached. We try our very best for refunds to be processed within 7 days.


The same card details (the original payment method) should be used for any refunds.



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ORDERS


When making a purchase please ensure that all shipping information is correctly completed and that a working telephone number is provided to avoid any delays.


Once you have placed your order you will receive a confirmation email from us. We recommend you go over your order to check everything is correct. Please contact us straight away if you need to amend anything on your order confirmation.


Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.


If you place an order for an item that is on a waitlist or pre-order, your credit/debit card will be charged for the full value of the goods when your order is placed.


If for any reason, due to unforeseen circumstances we are unable to fulfil any part of your order, we will notify you as soon as possible and aim to refund your card within 7 days of doing so.


We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you.


DELIVERY AND SHIPPING COSTS


Our delivery time starts from the moment an order is accepted.


All deliveries are subject to the delivery costs which will be quoted at checkout. All costs are to be paid by the customer unless states otherwise. You will receive a confirmation email once your order has been shipped with a tracking number.


Please note a signature is required to receive your order so please ensure someone is home or you may arrange another time to attempt delivery.


Soon the Sun ships orders worldwide with tracked shipping.






     
Standard (48hrs)






UK
Free




EUROPE
£15.00




REST OF THE WORLD
£25.00






For any orders to destinations outside of the EU the recipient is liable for any and all import duties, customs and local sales taxes levied by the country that you are shipping to.


Payment of these is required to release your order from customs.


We work closely with our shipping partner to minimise the potential impact of custom delays on our international customers.


SALE ITEMS AND FAULTY GOODS


Please note that we do not refund or exchange sale items.


Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within one month of purchase. Please note that all items that are damaged as result of wear and tear are not considered to be faulty.


The same card details (the original payment method) should be used for any refunds.


If the item is returned because it is faulty, we will also refund your return shipping cost. Otherwise we do not cover the cost of return delivery.


PRICE AND PAYMENTS


Every product price is shown including VAT. You are able to see your total price including all fees, taxes, shipping and method of payment in your shopping basket. Our payments are securely processed and managed though, they guarantee that every purchase will be safe and that your card information and data is protected.


We accept the following cards; Visa, Visa debit, Mastercard, American Express



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PAYMENT


Payment can be made by Visa, Visa Electron, MasterCard, Delta, and Maestro Debit cards and any other method that may be clearly advertised on soonthesun.com (“our site”) from time to time. Payment will be debited and cleared from your account upon dispatch of your order by Soon the Sun Limited. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it.


All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Soon the Sun Limited, we will not be liable for any delay or non-delivery. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.


INTELLECTUAL PROPERTY RIGHTS


Your use of the website and its contents grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and material rights relating to the content (as described in the content section below), including Soon the Sun Limited Software and all HTML and other code contained in our site. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on our site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the content only as expressly authorised by Soon the Sun Limited and/or its third party licensors. Any reproduction or redistribution of the above listed content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing content for your own personal use.


CONTENT


In addition to the Intellectual property rights mentioned above, “content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on our site. Soon the Sun Limited tries to ensure that the information on this website is accurate and complete. Soon the Sun Limited does not promise that Soon the Sun Limited’s content is accurate or error-free. Soon the Sun Limited does not promise that the functional aspects of our site or Soon the Sun Limited content will be error-free or that our site, Soon the Sun Limited content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up-to-date virus checking software installed.


NO COMMERCIAL USE


Our site is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products, or services contained within our site. You may not use our site, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.


YOUR USAGE OF THE WEBSITE


You agree that you will be personally responsible for your use of our site and for all of your communication and activity on and pursuant to our site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to our site on a temporary or permanent basis.


DISCLAIMER OF LIABILITY


Soon the Sun Limited shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of our site, any information contained on our site, your or your company's personal information or material and information transmitted over our system. In particular, neither Soon the Sun Limited nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.


THIRD PARTY SITES


We may include hyperlinks on our site to other websites or resources operated by parties other than Soon the Sun Limited. Soon the Sun Limited has not reviewed all of the sites linked to the website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.


CONSUMER RIGHTS


Citizens Advice can give you help and advice about your consumer rights.

adviceguide.org.uk/consumer

08454 04 05 06

08454 04 05 05 (Welsh language)


All written communication should be addressed to:

Soon the Sun Limited 

21 Westgrove Lane 

London SE10 8QP


The Soon the Sun team are also available via email on hello@soonthesun.com


Soon the Sun has created this privacy statement in order to demonstrate our commitment to the privacy or our customers.


COLLECTION OF DATA AND USE OF YOUR PERSONAL INFORMATION


We use your data for the following: On the setting up an account forms, mailing list forms, order forms and contact forms, we ask you to give us contact information, for example your name, personal details and e-mail address. With your permission, contact information may be used to supply information about our company and to send you occasional promotional material, such as information about special offers which we think you might find valuable. You may opt out of receiving future mailings; see the opt out section of this policy.


NON DISCLOSURE TO THIRD PARTIES


Unless we have your express consent, we will not disclose your personal data to third parties. This is subject to the proviso that we may disclose or transfer your data to other companies within Soon the Sun Limited or to data processors who are acting on our behalf. We will not sell, rent or trade your personal information to others for marketing purposes without your express consent. We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties but these statistics will include no personally identifying information.


COOKIES


Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computers hard drive. Cookies may be used to compile anonymous statistics related to the use of services or patterns of browsing. When used in this manner you are not individually identified and data collected in this manner is only used in aggregate. You can usually change your browser's settings so that it will not accept cookies, although this may restrict some website functionality.


SECURITY OF YOUR INFORMATION


We follow strict security procedures in the storage and disclosure of information which you have given us. This is to prevent unauthorised access or unlawful processing of your personal information.


YOUR CONSENT


By using our website you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy. Should we change our privacy policy, we will post the changes on this website so that you are always aware of what information we collect, how we use and under what circumstances we disclose it.


OPT OUT / DATA QUALITY / ACCESS


Our site provides you with the opportunity to opt out of receiving written promotional and marketing information from us or opt in to receiving electronic marketing information. You can do this by: Sending an email to info@soonthesun.com with your name, address and (if you have ordered with us) a confirmation number. Selecting the appropriate opt in/out button each time you submit a form containing your personal details on this website.



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